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Summary
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This one-day HP Service Fundamentals training course is designed to provide a foundation of knowledge that is common to both ProLiant ML/DL Server and HP BladeSystem products. In this training course delegates will gain an understanding of service information resources and how to access them and the course provides an overview of the Systems Insight Manager and HP Troubleshooting methods.
Additionally this course assists in preparation for both the Accredited Platform Specialist (APS) certification exams; ProLiant ML/DL servers and the HP BladeSystem. When used stand-alone as a text-based reference this course also assists in preparation for the AIS certification without requiring an AIS candidate to attend APS Service training.
This HP Service Fundamentals training course covers the following areas:
This HP Service Fundamentals course is available to HP partners, HP customers, and internal HP employees. This course is intended for first and second level support professionals who are responsible for servicing and supporting HP ProLiant server products.
The pre-requisites for this course are:
This HP Service Fundamentals course takes place in our training facility which is located in a separate secure wing of the Haughton Hall Hotel complex. All classrooms are supplied with whiteboard, screen and projection system, in addition to all the equipment necessary to support the scheduled training event. Two classrooms are set aside, and are dedicated to mono and colour LaserJet printers.
Host aims to give the IT professional a sound working knowledge of the product we train them in and a principal feature of Host courses is the emphasis on the "Hands-on" element. Any technical training must contain some theory but Host concentrate on that detail which is essential in order to understand the operation of the product, or which has practical application in the workplace. Abstract topics are avoided; allowing more time to be spent on practical matters and hands on sessions. The objective is to equip the delegate with the necessary skills and confidence to maintain and repair the equipment.
At Host we are currently the only independent HP Authorised Technical Training Centre in the UK, and are also accredited by IBM to deliver their authorised training programs.
Training and expertise available from Host covers an ever-evolving range of products from HP, IBM, Sun, SNIA, CompTIA and includes Enterprise Servers and Storage Systems, PCs, Printers, Networking Products and Peripherals.
Training can be delivered on customer sites or at a venue of choice, either utilising customer equipment or supplying our own, tailoring delivery to suit individual requirements, both in terms of equipment, content and duration.
Host’s instructors are dedicated full-time training staff, not contractors, only very occasionally are outside trainers employed. This has the benefit of continuity and course cancellations are extremely rare. Classes are kept small, typically to a maximum of six delegates to facilitate a better learning environment.
Please 'request information' to learn more about the training solutions we can offer you.

To request information from HP Service Fundamentals (APS) 00198542, please fill out the following details: