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Summary
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This 5 day Cisco course provides delegates with knowledge of voice gateways, the characteristics of VoIP call legs, dial plans and their implementation, plus the basic implementation of IP phones in a Cisco Unified Communications Manager Express environment, as well as essential information about gatekeepers and Cisco Unified Border Element.Voice-related QoS mechanisms required in a Cisco Unified Communications network are also incorporated into this class.
Implementing Cisco Voice Communications and QoS Course Objectives
This Implementing Cisco Voice Communications and QoS is suitable for those working as Network Administrators, Network Engineers and CCNP Voice candidates.
Participants should meet the following prerequisites
Watch this video by John Berry, of Global Knowledge, as he gives a brief introduction to his upcoming webinar, giving an overview of the topics
This 5 day Implementing Cisco Voice Communications and QoS is designed to cover the following areas:
Introduction to Voice Gateways
Gatekeeper and Cisco Unified Border Element Implementation
This Implementing Cisco Voice Communications and QoS course is one of five courses required for the Cisco Certified Network Professional for Voice Career Certification.
The cost of this Implementing Cisco Voice Communications and QoS is £1,995 + VAT per delegate
In House / On Site training - this training can also be delivered on your premises, for you staff, as an on site course with expert instruction and tailoring as necessary.
Please get in touch with the Global Knowledge team here to find out more and discuss pricing

Global Knowledge are specialists in delivering tailored courses & certified vendor programmes in areas of IT and business skills to both public and private sector companies across the UK. At Global Knowledge we renowned for our experience and understanding of learning that enables us to work with our customers to develop learning programmes that will be truly effective to help you and your organisation boost skill levels and knowledge whilst enhancing performance.
Our training portfolio has been developed to meet your requirements - whether you are aiming for certification, looking for a fast-track skills boost on a new technology or need an in-depth, practical training experience to transform your skills.
The training courses we deliver at Global Knowledge are in core skills development areas, and our flexible and tailored learning programmes incorporate e-learning, instructor-led, mentored and collaborative learning.
All of our training is accredited and tied into business process improvement, project management, business analysis and leadership development.
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We enable customers to choose when, where and how they want to receive training programmes and learning services. We have dedicated training centres in Birmingham, London, Leeds, Manchester, and Wokingham, and also deliver training In House / In Company / On Site as well as via the internet / e-learning.
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